Quest Diagnostic patients looking to pay their bill online can visit the MyDocBill Quest Diagnostics website. This is a new pay portal for patients to pay their bill as the previous Quest Diagnostics website is switching over to the MyDocBill Quest site. You should see a notice on the old site.
How to Pay Your MyDocBill Quest Bill
To help visitors pay their Quest Diagnostics bill they can follow this brief guide to assist you with the transition to the new site. MyDocBill is a new online service provided by Quest Diagnostics allowing customers to pay their bill online.
- Visit www.mydocbill.com/quest
To get started you will need to have the guarantor’s account number and date of birth
Enter the following info:
- Account number
- Patient date of birth
- Click the gray Sign In button
To check to see your itemized bill after logging in you can click the down arrow next to History to enter the date range of services you want an itemized bill for. Your results will be displayed via a PDF.
Need Help Logging In
If you need assistance logging in to the website you can click the Need Help Logging In link
Enter your email address and date of birth
Click the gray Continue button
How to Make a MyDocBill Payment Online
There are a few ways to pay your Quest Diagnostics bill which are online, by phone, or mail.
Complete the online information
After you have signed in you will have the option to make an online payment via entering in your credit card info – the site accepts:
Pay By Phone
Call Customer Service at 1-866-254-3859
Pay By Mail
On your billing statement there should be a mailing address for checks or money orders. The invoice on your bill needs to accompany your payment.
Who is MyDocBill For
Any patient or guarantor that received a MyDocbill Quest bill in the mail may be eligible to use MyDocBill using the guarantor account number and guarantor’s date of birth.
A guarantor is a person who covers the cost of a patient’s clinical services. In most cases, the guarantor is the patient if that patient is over 18 years old. Usually, the parent of a patient under 18 years of age is the guarantor, as he or she presents the child to the doctor at the visit.
Contact Customer Service
Monday – Thursday 8:30am to 5pm
Friday 9am to 4pm
Automated attendant is available 24/7
What is MyDocBill
There may be some people that ask the question “is MyDocBill legit” and the answer to the question is MyDocBill is an online service provided by Zotec Partners, the billing service provider for Quest Diagnostics, that provides guarantors secure access to pay their bill, update insurance, edit their profile, and view their account history.
MyDocBill Account Features
- Access your account
- Pay your medical bills
- Update insurance
- Recall billing history