The Carmaxautofinance website allows CarMax customers to manage their accounts online.  Customers can access all account activity 24/7 from their mobile devices, smartphones, and home computers via the website.  The website offers the following benefits:

• setup recurring payments
• setup payment reminder emails
• enroll in online statements

How to Access Your CarMax Auto Finance Account

If this is your first time visiting the website you will need to enroll to get started:

• visit www.carmaxautofinance.com my account
• click the Register Now button
• click the Create a CarMax account link

enter the following info:

• first name
• last name
• email address
• password
• click the Register button

In order to complete the registration process, you will need to create your login credentials.  Once you have created your login info you can access your account.

Forgot Password Help

At anytime if you forget your password you can try the Forgot password link on the carmaxautofinance.com my account homepage

• click the link
• enter your email address and click the gold Send verification code button

This process will send a one-time passcode to your email inbox to reset your password

How to Setup Carmaxautofinance Online Payments

Making a one-time payment or recurring payment is easy to do online using the www.carmaxautofinance.com payments website – here’s how it’s done:

Login to your online account and be prepared to enter the following info:

• CarMax auto finance account number
• date of birth
• last 4 digits of your social security number
• valid email address

How to Pay CarMax by Western Union

• To find the nearest Western Union location in your area call 1-800-238-5772
• Use reference code “CarMax” along with the state code of “Georgia”
• include your account number

How to Pay by MoneyGram ExpressPayments

• Call 1-800-MoneyGram to find the nearest Moneygram location in your area

provide the clerk with this info:

• Receive Code 4645
• Company Name “CarMax”
• City “Kennesaw”
• State”GA”
• Account number

How to Pay By Mail

Mail Payments to

CarMax Auto Finance

PO Box 6045

Carol Stream, IL  60197-6045

To make a principal only payment:

Call 1-800-925-3612

Mail Principal Only Payment to:

Attn:  Accounting Department

PO Box 440609

Kennesaw, GA  30160

Be sure to write your carmaxautofinance account number and “principal only payment” on your form of payment

Final Payoffs sent to:

CarMax Auto Finance

Attn: Payoff Department

225 Chastain Meadows Court

Suite 210

Kennesaw, GA  30144

Contact CarMax Auto Finance Customer Service

Call 1-800-925-3612

Fax 1-770-423-4376

Availability:  Monday – Friday 8am to 10pm EST

Saturday 9am to 6pm EST

Reference

www.carmaxautofinance.com my account

www.carmaxautofinance.com payments