How to Pay Your MyDocBill Quest Bill

To help visitors pay their Quest Diagnostics bill they can follow this brief guide to assist you with the transition to the new site.  MyDocBill is a new online service provided by Quest Diagnostics allowing customers to pay their bill online.

• Visit www.mydocbill.com/quest

To get started you will need to have the guarantor’s account number and date of birth

Enter the following info:

• Account number
• Patient date of birth
• Click the gray Sign In button

To check to see your itemized bill after logging in you can click the down arrow next to History to enter the date range of services you want an itemized bill for.  Your results will be displayed via a PDF.

Need Help Logging In

If you need assistance logging in to the website you can click the Need Help Logging In link

Enter your email address and date of birth

Click the gray Continue button

How to Make a MyDocBill Payment Online

There are a few ways to pay your Quest Diagnostics bill which are online, by phone, or mail.  

Pay Online

Visit mydocbill.com/quest

Complete the online information

After you have signed in you will have the option to make an online payment via entering in your credit card info – the site accepts:

American Express

Discover

Mastercard

Visa 

Electronic debit

Pay By Phone

Call Customer Service at 1-866-254-3859

Pay By Mail

On your billing statement there should be a mailing address for checks or money orders.  The invoice on your bill needs to accompany your payment.

Who is MyDocBill For

Any patient or guarantor that received a MyDocbill Quest bill in the mail may be eligible to use MyDocBill using the guarantor account number and guarantor’s date of birth.

A guarantor is a person who covers the cost of a patient’s clinical services. In most cases, the guarantor is the patient if that patient is over 18 years old. Usually, the parent of a patient under 18 years of age is the guarantor, as he or she presents the child to the doctor at the visit.

Contact Customer Service

Call 1-866-254-3859

Monday – Thursday 8:30am to 5pm

Friday 9am to 4pm

Automated attendant is available 24/7

What is MyDocBill

There may be some people that ask the question “is MyDocBill legit” and the answer to the question is MyDocBill is an online service provided by Zotec Partners, the billing service provider for Quest Diagnostics, that provides guarantors secure access to pay their bill, update insurance, edit their profile, and view their account history.

MyDocBill Account Features

• Access your account
• Pay your medical bills
• Update insurance
• Recall billing history

Reference

www.mydocbill.com/quest

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