What You Need to Know First
Important: All guests ages 3 and older must have both a valid ticket AND a theme park reservation for the same park on the same date to enter. No exceptions.
Book Early: Reservations can be made up to 60 days in advance and are limited. We strongly recommend booking immediately after purchasing your tickets.
Quick Start: Book Your Reservation in 4 Simple Steps
Step 1: Get Ready
- Go to StartYourDisneylandExperience.com
- Sign in to your Disney account (or create a new one)
- Have your ticket confirmation ready
Special Note: If you booked a Walt Disney Travel Company vacation package, you’ll need to retrieve your reservation through “My Hotel Reservations” first.
Step 2: Set Up Your Party
- Select which ticket you want to make a reservation for
- Add all family members and friends who will be visiting
Step 3: Choose Your Experience
- Pick your date from the available calendar
- Choose your starting park (Disneyland Park or Disney California Adventure)
- Park Hopper ticket holders: You can visit the second park after 1:00 PM
Step 4: Confirm and Save
- Review all your selections carefully
- Agree to the Terms & Conditions
- Click “Confirm” to complete your reservation
- Save your QR code – you’ll need it for park entry!
Essential Rules and Tips
Reservation Basics
- One reservation per person per day – no exceptions
- Multi-day tickets require separate reservations for each day
- Hotel stays don’t guarantee park reservations – you must book separately
- Reservations cannot be modified – but you can cancel and rebook if availability allows
Park Hopper Guidelines
If you have Park Hopper tickets:
- Choose which park to start your day when making your reservation
- Visit the second park anytime after 1:00 PM (no additional reservation needed)
- Both parks must be available on your selected date
Planning Tips
- Check availability frequently – new reservations may be released on a rolling basis
- Book as soon as you buy tickets – availability changes constantly
- Have backup dates in mind when booking
- Use the website, not the mobile app for the best experience
What to Expect on Your Visit Day
Before You Leave
- Check your email for your confirmation and QR code
- Screenshot or download your QR code as backup
- Arrive early – popular reservation times fill up quickly
At the Park Gates
- Present your QR code along with your valid ticket
- Be prepared for health screenings including temperature checks
- Face coverings may be required – check current guidelines
Important Health and Safety Notes
- Health measures including temperature screenings apply
- Face covering requirements may be in effect
- Park capacity is limited for your safety and enjoyment
- Some attractions, restaurants, and services may be modified or temporarily unavailable
Troubleshooting Common Issues
If You Need to Cancel or Change
- Go to “My Theme Park Reservations” to cancel existing reservations
- Check availability first before canceling if you want to rebook
- Remember: You cannot modify – only cancel and create new reservations
If You Have a Vacation Package
- Retrieve your reservation through “My Hotel Reservations” first
- Then follow the standard reservation process
- Contact your travel agent if you encounter issues
If You Can’t Find Availability
- Check back regularly – new dates may become available
- Consider different dates or parks
- Book during off-peak times for better availability
Additional Resources
Need Help?
- Visit the website: StartYourDisneylandExperience.com
- Review Terms & Conditions before your visit
- Check current health guidelines on the official Disneyland website
Privacy Information
Your privacy matters to us. Visit MyDisneylandExperience.com/privacy for complete information about our privacy and data collection policies.
Quick Reference Checklist
Before You Start:
- [ ] Valid theme park tickets purchased
- [ ] Disney account created or login ready
- [ ] Preferred dates and parks selected
- [ ] Vacation package retrieved (if applicable)
During Booking:
- [ ] Correct party size selected
- [ ] Right dates and parks chosen
- [ ] Terms & Conditions agreed to
- [ ] Confirmation email received
- [ ] QR code saved/downloaded
For Your Visit:
- [ ] QR code and tickets ready
- [ ] Health screening requirements reviewed
- [ ] Arrival time planned
- [ ] Backup plans considered
Disney reserves the right to cancel any reservations, admission media, or purchases and provide applicable refunds. Park admission and offerings are not guaranteed and subject to availability and restrictions.