Western Union services will be available through the UnionBank app; a first in the Philippines
MANILA, Philippines, Aug 11, 2021 – (BUSINESS WIRE) –Western Union, a global leader in cross-border, cross-currency money and payments, and PERA HUB, a leading provider of financial services, today announced the integration of Western Union’s digital money transfer capabilities into the UnionBank Banking platform that for the first time allows customers in the Philippines to receive money transfers from Western Union 24/7 through a banking app.
Union Bank of the Philippines (UnionBank), one of the largest banks in the Philippines and recognized as a digital pioneer in the Asia-Pacific region, is a digital sub-agent for the PERA HUB retail brand of PETNET Inc., a leading financial services provider and long-time agent of Western Union.
The recipient-enabled feature allows customers in the Philippines to direct an international or domestic Western Union money transfer to their UnionBank account by simply entering the Western Union Unique Money Transfer Control Number (MTCN) and other identification details into the UnionBank app (available at iOS and Android).
Later this year, we’ll be expanding our offering to allow customers to use the app to send money to loved ones locally or worldwide to billions of bank accounts and millions of mobile wallets and cards in approximately 125 countries or more than half a million agent locations in more than 200 countries and territories. Senders can fund their money transfers through their UnionBank accounts.
“By expanding our services with PERA HUB through UnionBank, we are offering our customers in the Philippines more choice and convenience,” said Jeffrey Navarro, Head of Philippines, Malaysia, Brunei & Indochina at Western Union. “It solidifies the momentum we’re building in digitizing money transfers while serving clients who live between a digital and a physical world, in a truly global way. Our collaboration with PERA HUB is based on our unique omnichannel strategy, which offers customers additional value and scalability in the country. “
The story goes on
Western Union’s inclusive omnichannel capability is uniquely positioned to build bridges that connect digitally advanced people with those in the world who are not yet online. As part of its strategy, Western Union is increasingly working with local brands, speeding up money flow and providing reliable connections between individuals and loved ones around the world.
“Our longstanding relationship with Western Union is built on our mutual commitment to delivering the best of our opportunities to our customers,” said Ian Ocampo, President and CEO of PETNET Inc. “UnionBank is the first to introduce a fully digital Western We are proud to be your partner I look forward to innovating and exploring new opportunities for the end user. “
“Our teams at UnionBank have worked hard to bring digital banking and self-service banking to millions of Filipinos, especially amid this pandemic where we have been able to serve customers without interruption,” said Ana A. Delgado, chief Digital Channels Officer and Chief Customer Experience Officer, UnionBank. “We’re excited that this integration with Western Union enables us to do more together and provide customers with a better banking experience through seamless digital money transfers.”
For more information on the UnionBank app, see the FAQ page on www.unionbankph.com/unionbankonline.
About Western Union
The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money and payments transactions. Western Union’s platform provides seamless cross-border flows and its leading global financial network connects more than 200 countries and territories and over 130 currencies. We connect businesses, financial institutions, governments and consumers through one of the world’s most widespread networks, accessing billions of bank accounts, millions of digital wallets and cards and more than 550,000 retail locations. Western Union connects the world to bring limitless possibilities within reach. For more information, visit www.westernunion.com.
PERA HUB is the Philippines’ leading financial services center with over 3,000 locations across the country, offering customers a full range of reliable financial services in one place. PETNET’s retail network, PERA HUB, consists of company-owned and sub-agent branches nationwide. PERA HUB is designed to offer complementary products such as wire transfers, deposit and withdrawal services, loans, currency exchange, bill payment, airline tickets, e-loading, microinsurance and other cash and payment solutions to its growing market. To further expand its reach for cash solutions, PERA HUB launched its PERA HUB app and PERA HUB Visa prepaid card, which allows users to send and receive transfers from Western Union, pay bills and purchase prepaid top-ups. Visit the nationwide PERA HUB branches for your cash and payment solutions. The PERA HUB app is available for download in the Google Play and App Store. For more information, visit www.perahub.com.ph, call us at (+632) 8812-9209 and follow perahubph (Facebook & Twitter) and perahub on Instagram.
Union Bank of the Philippines (UnionBank) has always been one of the first to use technological innovation to empower its customers for the future of banking. Consistently recognized as one of the leading companies in Asia, it is one of the leading universal banks in the country in terms of profitability and efficiency. UnionBank has received a record number of awards and recognitions over the years, most recently named the Most Recommended Retail Bank in Asia Pacific by BankQuality.com; 4x Digital Bank of the Year from The Asset Triple A; Asia Pacific Digital Leader by IDC Asia Pacific and Top 1 Most Helpful Banks in the Philippines during COVID-19 by BankQuality.com. UnionBank stands firm in its promise to advance the future of banking through “Tech-Up Pilipinas” in order to best meet the growing needs of Filipinos everywhere and at the same time to be pioneering innovations for a better world.
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