Reciprocal management model yields enterprise outcomes

Marc L. Goldberg
| Cape Cod times

question: How can I use my years of small business ownership and management experience to become a better leader?

Reply: First a leader chooses, trains, equips and influences one or more People with different skills, interests and abilities. Leaders focus on the mission and goals of the organization and influence those who lead them so that they will spend money willingly and enthusiastically their energies in a concerted effort to achieve these goals and objectives. (Winston & Patterson, 2006).

The definition of leadership was confusing, but at the coree It is the relationship between the leader and the followerse when addressing and fulfilling the mission of an organization. It’s a process, not a person. (Van Wart, 2013). Leadership is a two-way relationship between them those who choose to lead and those who choose to follow. It’s not something you do with people, but with people.

Four types of leadership: According to Mercer, Sirota, Global Normative Database, there are basically four types of leadership – partnership or mutual (82%), paternalistic (70%), transactional (54%) and adversarial (29%).

Other types of leadership are: Transformational, where leaders inspire employees by creating an environment of intellectual stimulation. Servant, where a leader demonstrates through power sharing and encourages collective decision-making. Autocratic, in which a manager prefers considerable control over employees and rarely takes employee suggestions into account. Charismatic, in which a manager relies heavily on their charm and personality. There are many other types of leaders out there, but these are the styles that are prevalent in small businesses.

According to Emily Lyon, Mutual Leadership emphasizes shared goals and motivations for both leaders and followers. It focuses on the relational nature of the interaction. For some, it means sharing power by being an inclusive activity. When organizations grow on networks of people with common goals, it brings those people together to develop a vision for planning long-term change. This works especially well in workplaces where the organization is adopting innovative practices and approaches to solving age-old problems.

Dr. Ivy Bonk, an educational psychologist, shares some principles of mutual guidance that can make existing organizations more resilient and able to address problems during difficult times. When the mutual guidance is applied it is outward and directed towards others, which is exactly what buyers want. It requires authenticity and transparency. It breaks down the silo approach of organizations and turns them into concentric circles. This leadership style helps everyone to see the workplace in a different situation. Mutuality is reinforcing by exploiting common goals and purposes. Some of the ways a leader can adopt styles associated with partnership / reciprocal leadership are:

Take care of those who report back to you. In general, employees want to give back to the organization what the manager gives them. Are the decisions based on myths in order to be able to look better in the short term? Does the manager speak of loyalty, but dismiss employees at the first sign of financial setback? If so, the team’s reciprocity is negative, not positive. When mutual leaders think long-term, loyalty is returned and employee engagement is shown. In challenging times like today, trust in business leaders is strained, but when leaders show they care about their employees, it is often returned to survive.

Dialogue is two-way. How much to talk about with your team? The new generation (Gen X, the cohort after the baby boomers) of employees was bred for information, so a high flow of information from and to the executives is expected. When leaders apply the rules of reciprocity, they will get a dialogue when they give it. When the needs, wishes and wishes communicated by the team are met by their managers through a dialogue, they feel involved in the life of the organization. We all know the basis of effective communication is open and transparent. Keeping employees up to date with critical information that affects them personally and professionally creates the loyalty that is required in times like today. “Mutuality includes fair exchange”. (Chuck Shelton) The exchange may not be of equal value, but the act in and of itself strengthens the team as a whole. Two way communication creates trust, which is important for sustainability.

Act as a team. We know that the basis of mutual leadership is teamwork. The willingness to take care of one another is the basis for winning on the economic playing field. Solving workplace problems in a team makes it possible to overcome weaknesses in the competitiveness of the organization and to ensure sustainability. Positive reciprocity is important for team building that has a common goal. When everyone on a team pulls together to achieve both short and long-term goals, they find that the strength of the group is stronger than the capabilities of each individual.

Diversity and inclusion. Diversity, equality and inclusion in the workplace are receiving increasing attention today. Chuck Shelton says “Diversity focuses on the specificity of individual identity, while inclusion addresses our human need for belonging.” one gives with the expectation of taking.

Contributed by Marc L. Goldberg, certified mentor. Sources: “Reciprocal Mentoring Lab”, – Chuck Shelton, Reciprocal Leadership Theories; Emily Lyon, Mercer / Sirota, Global Normative Database; – Russell J. White, Dr. Ivy Bonk, Imaginal Education Group, 12 Principles of Mutual Leadership. For free and confidential mentoring in management and leadership, contact SCORE Cape Cod & the Islands., Download your FREE – Tips from SCORE eBook, Volume II,