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A money order is similar to a check, except that it is a guaranteed form of payment – unless it’s lost or stolen. If you’ve lost a money order that you’ve received or bought, your money isn’t necessarily gone.
There is some work that you need to do to keep track of your money order. If that doesn’t work, you may be able to cancel your money order instead. Read on to learn what steps you can take to track down a lost or stolen money order.
How to track a money order
When you’ve lost one Money order or you think it was stolen, the first thing to do is track it. You can track a money order by contacting the money order issuer. The steps to follow up on a lost money order vary depending on who originally issued it. Here’s how to track a money order through three popular money order issuers.
The United States Postal Service has been in the money order business for some time, offering domestic and international money orders. Domestic money orders are limited to $ 1,000 per single order. International money orders cost a maximum of $ 700 per single order.
You can see if a money order has been honored by checking the box USPS website. Hopefully you have saved the money order slip as it contains the information you need to keep track of the money order. To view the status of the money order, you will need to provide the following information:
- Serial number
- Post number
- Dollar amount
If you would like a copy of a redeemed money order, you must complete and submit PS Form 6401, the official money order request. It can take up to 60 days for the USPS to investigate the status of a lost or stolen money order.
You can’t stop paying for a USPS money order, but you can have it replaced if it’s found lost or stolen. In this case, a replacement instruction will be issued. The USPS charges a processing fee of $ 6.25 to replace a lost or stolen money order.
There are two ways to track a lost or stolen Western Union money order:
- Once you have the receipt, use the request form on the back to begin the process of tracking or replacing the money order. Submit the completed form and $ 15 processing fee to the address provided.
- If you don’t have the receipt, you’ll need to fill it out and submit it Western Union Money Order Application Form. There is a $ 30 processing fee and requests can take up to eight weeks to process. You can submit the form in three ways:
- Fax: 1-720-864-0477
- Email: RMO@westernunion.com
- Mail: Western Union Financial Services, Inc., P.O. Box 7030 Englewood, CO 80155-7030
If the money order has already been cashed, Western Union will send you a photocopy of the cashed money order. If they check the money order and find that it has not been cashed, you will receive a refund.
MoneyGram money orders are available at thousands of retail stores in the United States. You can also purchase a money order through the website or the mobile app. You can track a MoneyGram money order by completing the Online form or by phone at 1-800-542-3590. You will need to provide the money order amount and serial number. This is also how you are requesting a replacement instruction through MoneyGram.
Online inquiries are the cheapest and fastest way to get a replacement money order. The processing fee is $ 18. It usually takes seven working days or more to process.
You can also request a paper form using the automated phone line mentioned above. There is a $ 25 processing fee for paper inquiries. It may take 20 working days or more to process.
If the money order is cleared, you can obtain a photocopy of the cashed money order by visiting a participating MoneyGram retail location. Complete a MoneyGram Express payment and pay the $ 18 processing fee. You can also email a photocopy request, but the fee is $ 25 per request.
If your money order was purchased from a different issuer, there may be a different process for tracking and replacing money orders. Check with your money order issuer for details on how to proceed.
What if the money order has been cashed?
As mentioned above, most issuers can provide a photocopy of a money order if it has already been cashed. This won’t help you get your money back, but it can come in handy if you decide to file a fraud lawsuit. The money order issuer can refund your money if you can prove you were a victim of fraud.
How to protect yourself against money order fraud
Money orders are often used as part of Bank fraud. There are steps you can take to protect your money after you’ve bought or received a money order.
- Fill out the money order as soon as possible. Write the payee name and other information on the money order shortly after purchase.
- When you receive a money order, you can deposit or redeem it immediately. The less time it spends with you, the less likely it is to be lost.
- Always keep your receipt until you know that the payment has been received by the payee.
- Avoid leaving money orders in a Dropbox. Either hand it over to the payee or hand it in personally at your local post office.
Money orders are safer than cash, but there’s always a chance the money order could be lost or stolen. You also usually pay more fees for money orders than for other forms of payment. Do your best to protect your money order so you don’t have to track down lost or stolen money orders. These days there are more modern options too Sending money to people digital, which can be better than using a money order.